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      Experian

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      Challenging Workplace - Director of Operations Experian Employee Review

      2.0
      17 Nov 2025
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility. My immediate supervisor was an incredible leader.

      Cons

      I worked at this company for over 5 years and, unfortunately, my experience was far from positive. While the position itself had the potential to be rewarding, the management style created a highly stressful and uncomfortable work environment. There was a noticeable lack of support from upper management, and feedback was often given in a demeaning or unconstructive manner.

      avatar
      Experian Response
      2mo
      Thank you for taking the time to share your experience and for the years you dedicated to Experian. We’re glad to hear that remote flexibility and your immediate leader were positive aspects of your time with us. At the same time, we’re truly sorry to learn that broader management support and feedback did not meet your expectations. Creating an environment rooted in respect, support, and constructive dialogue is essential to our culture, and feedback like yours is taken seriously as we continue working to improve leadership practices across the organization.

      Explore other reviews about Experian

      5.0
      4 June 2026
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment and people management is amazing

      Cons

      None that I can think of

      1.0
      10 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

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