Not a safe place to work. - Software Engineer Experian Employee Review

1.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Free fruit free fruit free fruit

Cons

The push for immediate cost savings via mass UK redundancies and offshoring to Hyderabad has created a severe operational crisis, fueled by short-sighted incentives. The technical capability gap in Hyderabad is alarming; senior staff there constantly rely on the departing UK developers, indicating the project is failing outright. Instead of addressing this escalating technical debt, there appears to be an active attempt to cover up the instability. While leadership may secure quick bonuses, the reality is that this move is setting the stage for a catastrophic and costly long-term fix, which will almost certainly require reversing the decision and spending vast sums on contractors to salvage the core service. Of course by that time the c-suites will have been paid their bonuses and moved on to new companies.

avatar
Experian Response
6mo
Thank you for sharing your feedback. I am sorry to hear your experience hasn’t met expectations and I appreciate your honesty. I understand that change can be challenging, and I will always take concerns raised seriously. Any recent business changes reflect a long-term strategy to strengthen capabilities and accelerate delivery for our customers. Hyderabad plays a critical role in this strategy, and we have confidence in the talent and expertise of our teams there. We’re investing in onboarding, training and collaboration to ensure high standards across all locations. This approach is consistent with industry best practice and enables us to scale effectively while continuing to invest in the UK team for domains that require proximity to market conditions. We believe this updated structure creates a sustainable model for growth and innovation. However, if you’d like to share more or discuss your concerns further, please reach out through our confidential feedback channels or directly to myself. Thank you again for your honesty - I remain committed to making Experian a great place to work for all colleagues. Richard Scott – Chief People Officer – UK&I

Explore other reviews about Experian

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and people management is amazing

Cons

None that I can think of

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

See reviews by: Helpful|Rating|Date|All