It's a great place to work IF you're lucky enough to get the right leader - Director Experian Employee Review

3.0
8 July 2019
Recommend
CEO approval
Business outlook

Pros

Good benefits, intelligent and hard-working colleagues, good culture of having fun together. There are a several great leaders and mentors across the organization, if you're lucky enough to find a role under one of them

Cons

The executive team is protective of each other, which is not unusual in corporate America, but disturbingly protective of some bad apples in the ranks. One VP in particular, I've been unfortunate enough to work under for 2 years, and despite reporting multiple incidents to HR and the C-suite over the course of those 2 years, and knowing that multiple other leaders (most of them female) have also reported incidents, NO ACTION has been taken, except to give this VP (male) more power and more teams. Meanwhile, his entire high-performing team has turned over in the last year due to the toxic environment he has created, but HR and C-suite still choose to turn a blind eye. If you get stuck under such a leader, good luck to you. The exec team will choose the leader over you, no matter how high-performing your track record or how long your tenure.

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Experian Response
6y
Thank you for taking the time to leave a review. We are happy to hear that you enjoy our benefits and working with skilled colleagues. Creating a work environment where employees feel they can bring their whole selves to work is our top priority. Our leadership philosophy revolves around mentorship and support which we believe encourages our employees to innovate. We are sorry to hear that your experience doesn’t reflect these principles. We encourage you to please speak directly to HR and we guarantee this issue will be addressed. -Employee Engagement Director

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Cons

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1.0
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Recommend
CEO approval
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Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

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