5.0
8 Apr 2021
Anonymous employee
Current employee, less than 1 year
Allen, TX
Recommend
CEO approval
Business outlook
Pros
I’ve been working here for coming up on six months now, and it’s been pretty good overall! - Decent starting pay for call center agents ($15/hr reg, I believe it’s $16/hr for bilingual depending on what department you get placed in) - great benefits, the health, dental, and vision insurance are wonderful and not too expensive - you get an Experian membership for free - lots of great discounts at other companies - great coworkers - working from home has been GREAT, they supply you with a laptop, headset, and mouse.
Cons
Some supervisors are better than others, but for the most part they are super nice, just like anywhere else in that regard. Some internal tech issues can be a little slow to resolve, but it’s not too much of a pain