Obsolete Tools & Poor customer business focus - Account Manager Experian Employee Review

1.0
31 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Promote work hard play hard culture. Pay is award standard and employees have access to additional benefits, health and financial.

Cons

Dysfunctional knowledge Silos across organisation. No clear direction or leadership from Mid Managers, unrealistic product and pricing models. Focus to much on competitor behaviour and not on customer business. Big Brother Management is worse than a foreign call centre and all Sales KPI's are geared in favour of the company short term. Experian promote rivalry and competition within their work groups.

Explore other reviews about Experian

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Truly cares about employees. Work life balance.

Cons

Frequent layoffs are becoming common

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

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