Nice enough place but it's run by accountants - Sales Experian Employee Review

2.0
29 July 2015
Recommend
CEO approval
Business outlook

Pros

Lovely people. Mainly great colleagues outside of the cut-throat world of sales. Dedicated people with a great sense of perspective, and many having served many years.

Cons

Run by accountants. Finance are in charge, and they change the rules at the drop of a hat to prevent agreed bonuses being paid. It means you can't achieve what you are led to believe at interview, and no amount of appeal to line management changes anything. The whole place is run on a blinkered 12-month timeline, and they wonder why callcredit and equifax are whipping their arses. Experian UK is prone to adopting ludicrous sales techniques with no foundation in success, which annoys staff and clients alike. The staff sneer at it; the management imagine it's successful.

Explore other reviews about Experian

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
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Experian Response
4d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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