Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Experian

      Engaged employer

      Experian reviews

      Use to be a great place to work - Account Manager Experian Employee Review

      2.0
      8 Nov 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits such as medial Insurance provident fund and cell phone included

      Cons

      Poor commission structure crazy amount of processes Processes always change Targets unattainable Management fly off the handle at the slightest inconvenience

      avatar
      Experian Response
      2y
      Thank you for taking the time to share your feedback and experiences. We value the opportunity to address your concerns and hopefully an opportunity to turn your 2 rating in to 5. We're committed to making Experian a truly exceptional place to work, and we're proud of our global 4.3 star glassdoor rating. Pleased to hear you value our benefits however it's disheartening to hear you feel there are several areas of improvement. We have a safe environment to vocialise any concerns, small or big, with HR or ideally direrctly with leadership. If you haven't done so already I'd certainly recommend doing so. Alternatively, I'd love to understand your points of view in more detail and assist. Please reach out to me, in the strictest of confidence, on doug.kelsall@experian.com to expand on your feedback, thanks.

      Explore other reviews about Experian

      5.0
      16 June 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Cons

      There are really no cons that I can think of.

      avatar
      Experian Response
      2w
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1.0
      10 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Experian Response
      2w
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Experian jobs | Experian salaries | Experian benefits | Experian interviews | Experian conversations
      Experian reviewsExperian Account Manager reviewsExperian review