No flexibility - Customer Specialist Experian Employee Review

1.0
7 May 2024
Recommend
CEO approval
Business outlook

Pros

Good company with benefits for the employees.

Cons

Poor management and lack empathy. Can't stay for long in this organization. Some teams have toxic work environment with no flexibility provided to the employees even if it's WFH.

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Experian Response
2y
Thanks for writing a review. We value your feedback. We're 100% committed to making Experian a truly exceptional place to work. You only need to read the 100+ Hyderabad reviews on Glassdoor to hear this firsthand, the work/life balance rating for Hyderabad is 4.1 stars out of 5. I'll pass your feedback on internally to leadership and HR for awareness. I'd be eager to understand your points of view in more detail and how we could improve your Experian journey. Please feel free to reach out to me, or directly to the GIC HRD or leaders who are very approachable, in the strictest of confidence on doug.kelsall@experian.com

Explore other reviews about Experian

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and people management is amazing

Cons

None that I can think of

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

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