Good company, lots of restructuring - Senior Software Manager Experian Employee Review

4.0
3 Jan 2025
Recommend
CEO approval
Business outlook

Pros

work at a good pace with a good work/life balance. Pay is market and is compensated with bonuses and a 13th salary. there is a mature level of processes, things tend to run smoothly.

Cons

A lot of outsourcing to India that doesn't work, and often has to be compensated by internal employees. Very changeable Upper Management without medium and long term vision. The company in pandemic became more bureaucratic, well as giant companies sometimes seem to work for an inefficient government.

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Experian Response
1y
Thank you for sharing your insights! We’re glad to hear you valued the work-life balance, competitive pay, and smooth processes at Experian. We’re committed to evolving and adapting to meet the needs of our people, fostering a positive environment for all. Wishing you continued success in your journey!

Explore other reviews about Experian

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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