Would not recommend as employer - Software Engineer Experian Employee Review

2.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

At the team level, the environment feels like a close-knit family — everyone is friendly, collaborative, and genuinely supportive, working together toward shared goals. Hybrid working environment, although they are expecting you to go to the office more regularly now. Wages are pretty average.

Cons

The overall culture at Experian has become increasingly toxic, particularly following the appointment of the new CTO, about a year ago. Since his arrival, there's been a noticeable shift in the work environment, with tension and competition replacing collaboration and support. The CTO's presence often makes employees feel uncomfortable — for instance, there was an occasion where he silently stared at someone as they left the office, an interaction that felt unsettling and could have been diffused with a simple greeting. Given his position, such behavior raises concerns. Experian promotes itself as an inclusive workplace, but that has not been the experience for everyone. Employees with disabilities, particularly those who are neurodivergent, may face challenges. Adaptations or differences in working style can lead to criticism rather than support. In cases where individuals have required extended medical leave, there are instances where this has been followed by redundancy, raising questions about how decisions are made regarding long-term employee value. Although leadership claims that favoritism does not influence decisions, it appears to persist in more subtle ways. For example, when questioned about the fairness of performance-based redundancies — such as letting go of someone rated a "3" while retaining someone rated a "2" — the response was that the company is choosing those who are a "better fit" for Experian’s future. This rationale suggests that subjective criteria may outweigh objective performance metrics.

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Experian Response
1y
Thank you for taking the time to share your feedback and experience. Firstly, it is great to hear of your supportive team culture and all working towards our shared goals. Our collaborative and friendly culture is something we are proud of. However, we are very sorry to hear about the negative experiences you've described. We take such feedback seriously and are committed to addressing these concerns. Fostering a culture of inclusion and belonging is important to us and it is disheartening to hear that this has not been your experience. We would like to assure you that we are looking into these matters urgently, but I would welcome you to contact myself directly. We are committed to creating a supportive and respectful workplace for all our employees. Thank you once again for your feedback. Tara Forde – Chief People Officer – UK&I

Explore other reviews about Experian

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and people management is amazing

Cons

None that I can think of

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

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