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Extended Stay America

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Unfortunate - Team Lead Extended Stay America Employee Review

2.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great environment great team great organization

Cons

After 8 years of working for them they sold the property and left all of us hanging. The way upper management handled it was terrible. As soon as the property was sold and no longer Esa they literally ran out the door and said it was no longer in their hands bye so many secrets leading up to the end it was insane

Explore other reviews about Extended Stay America

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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