employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Worst company ever - Front Desk/Team Lead/Night Laundry Extended Stay America Employee Review

1.0
7 May 2016
Recommend
CEO approval
Business outlook

Pros

Literally every aspect of working at this low level crime ridden hotel chain sucks. Not a single positive thing to say except you have a lot of downtime.

Cons

Management sucks, you couldn't get them to fire someone or order a new piece of equipment unless you like physically slapped them in the face. Corporate is lazy as hell and couldn't give less of a crap and the job is waaaay more stress than it's worth. They don't care for their employees safety one bit, your breakfast items are most likely being stored in a room connected to a septic tank with no covering on it. Everything about working here is a con.

Explore other reviews about Extended Stay America

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All