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Extended Stay America

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Little work/life balance - District Manager Extended Stay America Employee Review

2.0
25 May 2016
Recommend
CEO approval
Business outlook

Pros

If you know the right people, you can move up in the company. Some of the executives will really listen to what you have to say, some of them just dance around questions and concerns and give non-answers.

Cons

Very little work/life balance for any management positions now. As a manager you never really have a day off, and if you do, you come back to millions of emails. The company has been making several drastic changes playing around with the management structure, such as demoting managers and adding more to the plates of existing ones with creating this MGM position (without really thinking it through how it would work - it's been a disaster everywhere, but whenever anyone speaks up, upper management always turns it around on us and says it's because of the strength of the managers and their teams if they can't make it work) and DM's having to take on more and more. Company has said they are planning to franchise out properties but won't say what that will mean for the staff, makes people very nervous for their job security.

Explore other reviews about Extended Stay America

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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