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      Extended Stay America

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      Extended Stay America reviews

      Why does it matter... - Anonymous employee Extended Stay America Employee Review

      1.0
      3 Nov 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing, nothing, nothing, nothing NOTHING!!!

      Cons

      Overworked and under paid. Want us to deep clean rooms in under 20 mins. The building needs to be torn down I wouldn’t even stay in these hotels for free. They don’t offer overtime. They pay nothing so how are people suppose to survive? They say they care but they don’t... they overwork managers. My manager is always having to cover shifts because of no staff but yet if they paid overtime I’m sure that would help a little until they found staff. Oh and while making this review I’m pretty sure they will try to find out who posted it so they can fire you.

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      5.0
      21 Apr 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      14 June 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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