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      Extended Stay America

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      Extended Stay America reviews

      Dispicable company STAY AWAY! - General Manager Extended Stay America Employee Review

      1.0
      28 Feb 2025
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      None, they are heartless and cruel

      Cons

      I have a friend that worked with no time off for 6 plus years. Never missed a day for covid. Covered multiple properties when no one else would. Updated data systems, trained incoming GMs. Made 1 error months ago. Was due to get retention bonus, 3 month above average sales bonus and 3 HOURS before (37 hours) bonus was to be paid, DM came by and said you made an error several months ago (which they were notified of at the time) and said so for that reason you are fired. Am in total shock at the cruelty and heartlessness of this . No warning, no written or verbal warning, just fired. Just like that. What kind of a company does that? This friend is a senior citizen.

      Explore other reviews about Extended Stay America

      5.0
      21 Apr 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      14 June 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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