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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Good pay but not the best company - Customer Service Representative (CSR) FARFETCH Employee Review

      3.0
      3 Feb 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      It has good pay and benefits

      Cons

      Work load and no progression, despite it being promised as a possibility

      avatar
      FARFETCH Response
      4mo
      We're sorry to receive your negative comments. Career development can vary depending on capability, experience, and existing opportunities. Still, there are several ways for Farfetchers to develop either inside their current path or by moving into a different role and career path.

      Explore other reviews about FARFETCH

      5.0
      8 Jan 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      4mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      27 Apr 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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