One of the best companies to be working at - Customer Service FARFETCH Employee Review

5.0
3 May 2019
Recommend
CEO approval
Business outlook

Pros

One of the best companies to be working at Global exposure .. a perfect combination between fashion and technology

Cons

Being with a global team means that sometimes words can be lost in translation, everything has to be done with Jira tickets... wait for tech team ..etc

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FARFETCH Response
7y
We love hearing this feedback! We hope you continue to have a brilliant and happy journey with us. We're working hard to improve our internal communications, demonstrated through our internal social media network Workplace and our new Farfetch TV channel. We hope these tools will help to give everyone greater insight into what global teams are working on and to further empower our "todos juntos" spirit!

Explore other reviews about FARFETCH

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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