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FOZL Group

FOZL Group reviews

没有"Big 5" 的命，却有 "Big 5" 的病 - Anonymous- Salaried Staff FOZL Group Employee Review

1.0

8 July 2025

Anonymous- salaried staff

Recommend

CEO approval

Business outlook

Pros

-The office boasts a prime location with sheltered access, offering protection from Singapore's intense sun and sudden downpours. -Enjoy complimentary meals every Wednesday, a nice perk. -Employees are enrolled as NTUC members, offering various benefits.

Cons

Please note that many 4- or 5-star reviews may not reflect the true employee experience, as current staff are often directed by management to post positive feedback. -Key Performance Indicators (KPIs) here are a significant source of frustration, often feeling like a distraction rather than a motivator. The emphasis shifts from genuinely completing tasks to simply devising elaborate strategies to meet often unrealistic targets. This approach not only hinders actual productivity but also creates a system where employees are constantly scrambling, which could ultimately lead to higher turnover costs and less efficient use of resources for grassroots employees. -Punctuality is rigidly enforced, with employees receiving reminders or warnings for minor lateness. However, the option to work overtime to offset this lateness is not permitted. -Despite management's stated receptiveness to communication, expressing our thoughts and concerns remains challenging. It often feels as though management's own agenda and preferences consistently outweigh employee input, leading to a culture where ideas from the ground up are rarely prioritized or implemented. -Our department, despite its inherent authority and importance, consistently feels undervalued compared to others. This manifests tangibly in disparities like a significantly lower budget. We often find ourselves making do with hand-me-down or rejected office equipment, while other departments are furnished with new, state-of-the-art tools. This not only impacts our efficiency but also sends a clear message about our perceived worth. - The daily meetings are largely unproductive and a drain on time. Although all employees attend, there's a noticeable disparity in how individuals from different departments are treated, unless the boss is present. This creates an environment where contributions from certain departments are consistently overlooked or dismissed.

FOZL Group Response

11mo

Dear former team member, thank you for taking the time to share your experience. At FOZL, we do encourage colleagues to share their reviews openly, but we have never instructed or required anyone to leave a specific number of stars. Our aim has always been to create a space for genuine and honest feedback—whether positive or constructive. Regarding KPIs, these are designed not to stress or penalize, but to provide a framework for growth, accountability, and fairness. In a diverse and fast-paced team, KPIs help us understand strengths, identify gaps, and ensure that everyone contributes meaningfully. While they may feel challenging at times, we believe that those who are capable and motivated will find them achievable and rewarding. On communication, we strongly advocate for two-way dialogue. In fact, we’ve put several channels in place—including open-door sessions and anonymous feedback forms—so that all voices can be heard. If an individual feels unheard by their immediate supervisor, we always encourage them to approach another trusted leader or use our anonymous channels. FOZL has grown steadily year after year, not just in profits but in people development. We believe in a culture of fairness, where what you put in is what you get out. For those who are committed and passionate, we strive to provide equal opportunity, clear recognition, and meaningful support. We sincerely wish you all the best in your future career journey. Regards, FOZL Group

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5.0

16 June 2025

Accountant

Recommend

CEO approval

Business outlook

Pros

FOZL is a rare gem when it comes to workplace culture. There is no micromanagement here — employees are trusted to manage their responsibilities independently, which creates a truly stress-free and empowering environment. Taking leave is hassle-free as every team has a backup buddy system, ensuring smooth operations and peace of mind when you're away. What really stands out is the way FOZL cares not just for employees, but for their families as well. Recently, the company gifted all staff a custom tea cup to be presented to their parents for Parent’s Day — a thoughtful touch that reflects its family-first values. During the June school holidays, FOZL invited employees to bring their children to work, organizing art classes and free lunch for them. This kind of initiative goes a long way in promoting work-life integration and making staff feel truly supported. The company is also generous with regular gifts and appreciation gestures, which adds to the positive work culture.

Cons

As the company continues to grow and now has a larger team, you may occasionally encounter colleagues who focus more on giving negative feedback, even when the company’s intentions are good. While this doesn’t reflect the overall culture, it can be a minor challenge in an otherwise positive environment. If you’re looking for a company that values freedom, trust, and genuine care for both you and your loved ones, FOZL is a fantastic place to grow your career.

FOZL Group Response

12mo

Thank you for your thoughtful and heartfelt review. We're truly grateful to hear that your experience at FOZL has been a positive and fulfilling one. We’re proud of our culture of trust, respect, and flexibility — and it’s wonderful to know that our initiatives to support employees and their families, like the Parent’s Day gift and June holiday activities, are making a meaningful impact. Your feedback affirms our belief that when we care for our people, they thrive — both at work and at home. We also appreciate your honest note on areas for growth. As we continue expanding, we remain committed to nurturing a constructive and encouraging environment for everyone. Feedback like yours helps us stay grounded in our values while improving where we can. Thank you for being a valued part of the FOZL family. We look forward to growing together! Warm regards, FOZL Group Team

5.0

8 June 2025

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The company provides a well-structured onboarding experience, including a welcome kit, orientation program, and clear guidance to help new hires integrate smoothly into the team. HR is professional and efficient in managing both onboarding and offboarding processes. Beyond work, the company organizes various team bonding events to foster a positive and collaborative culture. There are also numerous staff benefits available. The office is conveniently located just a short walk from Lau Pa Sat.

Cons

While the company actively promotes staff welfare and provides various benefits, there is still room for improvement in internal communication and managing expectations. Some employees tend to focus on negatives despite the support provided, which can affect team morale. Constructive feedback is encouraged, but it's important that it's shared with the intention to improve, not just to complain.

FOZL Group Response

12mo

Thank you for sharing your honest and thoughtful feedback. We’re glad to hear that you found value in our onboarding process, HR support, and the various team-building and staff welfare initiatives we have in place. These are key areas we continuously strive to strengthen to create a welcoming and positive work environment. We also acknowledge your points on internal communication and expectation management. These are areas we are actively working to improve, and we appreciate your reminder on the importance of constructive dialogue shared with the intent to build, not criticize. Your reflections on culture fit and integrity are well noted. At FOZL, we take our core values seriously and continue to shape a culture rooted in respect, professionalism, and shared purpose. Thank you for contributing to this culture and for being part of our journey. Warm regards, FOZL Group Team

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FOZL Group

没有"Big 5" 的命，却有 "Big 5" 的病 - Anonymous- Salaried Staff FOZL Group Employee Review

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