Poor management, ineffectual leadership and lack of integrity - Anonymous employee Fancy Employee Review

2.0
27 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On an individual level, there are some truly lovely people who work for this company. These people are engaged, dedicated and creative. Which brings me to the cons...

Cons

...These people usually have their dedication slowly beat out of them. The company lacks BASIC workflow processes and no one in management seems to care enough to create them. Those who have garnered the favouritism from the (very unfriendly) CEO will be given comfy offices and a seat at the table. Everyone else may as well not exist. Even if you want to create your own projects or start new initiatives, you will be shut down by certain members of the company who would rather shoot down new ideas than offer any of their own. Not to mention that the entire business model is completely flawed and possibly unethical. Customer service is the last priority of the company and if you work in any of the front facing jobs of the company (i.e. merchant services, customer service, brand success, etc.), you'll probably be spending most of your time trying to solve problems that could be avoided if management cared about making an actual product, i.e. the platform. Also, HR/leadership send some of the most infuriatingly condescending emails to the entire company. Get some emotional intelligence. Your employees are not children. Overall, company culture has really gone down hill. Employees used to enjoy perks, like Uber rides home, dinner (if they stayed late), lots of snacks and, OH, actual cross-departmental/all-hands meetings. Now it seems that management is too young, inexperienced and incompetent to even schedule company-wide meetings, let alone actually improving and growing the company's business.

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Fancy Response
8y
Hi, this is Billy and I've taken over as head of HR. As you know, I'm no kid. I have almost 30 years of business experience and make it a point to treat everyone as adults. If you never received severance, need references from us, or never got reimbursed for expenses incurred, please reach out to me. As far as meetings are concerned, please recall that most of your colleagues expressed there were too many meetings that were too time-consuming. Since then, employees have been encouraged to take it upon themselves, when needed, to set up meetings on their own. Feedback from the entire team got us there. Also, feedback asking for a tidier office resulted in the spruced-up decor. Like I said earlier, if I can help in any way, please contact me. Thanks for your efforts and best of luck in your next chapter.

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5.0
18 Nov 2025
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CEO approval
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Pros

Everyone here is kind, smart, and engaged. We seek out the best of the best for every role, building a culture of creative, brilliant minds ready to disrupt the rental space. We take care of our employees with generous time off and benefits policies, lunch in office every day, and community building activities in the office that help it feel like more than just a job,

Cons

Startup is always crazy! Be prepared to wear many hats and lean in wherever you can in whatever way you can. Also, it's important that you can keep yourself educated and up-to-date with the daily changes in the business as it grows.

2.0
21 May 2026
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CEO approval
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Pros

- collaborative and fun at times - when direction is steady company can be great

Cons

- unstable leadership, cannot keep goals and direction for more than 3 months - layoffs are always around the corner

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