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Farmers Insurance Group

Is this your company?

Please Read this Real Review from a Burned out Field Adjuster - Claims Adjuster Farmers Insurance Group Employee Review

3.0
1 July 2017
Recommend
CEO approval
Business outlook

Pros

Company car with free gas and 3000 personal miles per year, yearly bonuses, great coworkers. Get to meet cool people, see different cars and houses. Schedule your own claims. 100 percent 401k match at 6%.

Cons

Expensive Medical coverage plans with high deductibles. Upper Management does not value the input of the Adjusters. A ton of phone calls, high volume of claims, high turnover. I worked on the homeowners and auto side of the business and they are deliberately understaffing to keep costs down. This in turn creates more work for you as an adjuster. Great career for someone who is willing to dedictaed their every waking hour to solving other people problems. Plenty of overtime available due to understaffing which causes you to have limited time with family. No work life balance. Hard to take pto because someone has to cover your claims and work when your out and vis versa.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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