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Farmers Insurance Group

Is this your company?

Only if you have to... - Property Claims Adjuster Farmers Insurance Group Employee Review

3.0
27 June 2009
Recommend
CEO approval
Business outlook

Pros

The pay seems to be higher than other insuance companies and they give you a decent amount of vacation and days off during the year. They compensate you with a company car and the option to work from home.

Cons

Insurance jobs are constantly changing. It is difficult to stay on top of your workload and take the various training courses. The workload is heavy and the customers always seem to be upset. This is a high stress job if you cannot disconnec at the end of your workday, then this job is not for you. There is rarely a chance to actually think in this job. You are basically a messnger and 90% of the time you are delivering bad news. With the way they want you to process these claims, when you deliver this bad news you are in someone's house. I have been kicked out of several residences because of this.

Explore other reviews about Farmers Insurance Group

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment and very fast quotes.

Cons

Shorter hours so you may not be able to do much after hours unless you want to work more.

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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