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Farmers Insurance Group

Is this your company?

I didn't think it was possible to be so disgusted by management - Claims Representative Farmers Insurance Group Employee Review

2.0
13 Aug 2010
Recommend
CEO approval
Business outlook

Pros

You can work at home as long as you are meeting your numbers, company car (although that is going away), cell phone, lap top computer, pay for performance

Cons

Managers that tell you point blank "no one will leave because the economy is so bad they wont be ale to find a job,' people quit and are never replaced, lame explanations for why the department is not hiring, 12-14 hours of work a day + weekends, management's poor communication skills, too many POINTLESS meetings including meetings about why there are meetings, a completely subjective auditing system that is consistently inconsistent, and last but not least your yearly review will include your "behavior" in the office. This is especially important because they do not average out metrics and your whole review can only be as high as your lowest metric rating. If you are meeting all numbers and your behavior is "not meeting," your yearly rating is "not meeting." Good luck. If you get offered a job in Colorado or Wyoming run as fast as you can.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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