Big brand by name only especially in India - Customer Relations Representative FedEx Employee Review

2.0
17 Feb 2017
Recommend
CEO approval
Business outlook

Pros

1. Job security is very good 2. Weekly 5days working 3. Had the permission to share personal & professional issues.

Cons

With deep regret I'm stating that I've been a loyal employee of this company. I worked there as a relationship executive associate for 2 years at this company in India. But company's behavior made me upset & leave the organization.I've several reasons for it.(all the reasons are especially for Fedex India) 1. Poor pay & never ready to offer increments or promotions 2. Just for show off organises survey in every year but never took any step for resolutions 3. Had to face fake commitments as in every peak time when the work load gets high we were committed that we'll get OT(over time payment) as per extended hour but most of the time at the end of the month we didn't receive a single penny. 4. Company doesn't care about the customers as well. It doesn't hesitate to post fake updates randomly 5. The worst thing was I felt perciality which was not at all expected from my manager atleast as I've been loyal & never shown disrespect to my manager. I also think in India these are the reason also for other old or senior employees who left FedEx.

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5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great flexibility with scheduling, which makes it incredibly easy to balance with school or other external commitments. The team environment is supportive, and the management generally respects your availability

Cons

The physical workload can be quite demanding and tiring, especially during peak seasons. Depending on the shift, communication across different teams can sometimes feel a bit unorganized.

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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