You can learn a great deal & work with great people but don't expect a decent raise or high pay based on job performance - Customer Service, Customs Brokerage FedEx Employee Review

4.0
26 June 2013
Recommend
CEO approval
Business outlook

Pros

If you push to learn a lot, you will be given the opportunity to learn a lot. You will work with other very professional and dedicated people in a very complex industry. You will receive public recognition for a job well done. Good benefits, retirement and health care package. They actually do a pension plan and most companies don't anymore. You can move around within the company in different roles if you want to. They are rapidly growing and are at the forefront of technology used with US CBP. This attracts big companies that do international business to desire a working relationship with Fedex Trade Networks leading to increased business opportunities.

Cons

Just because you learn a lot, or are extremely good at your job doesn't mean you will get a pay increase. You can be awesome at your job, do a ton of work and be extremely productive and the person next to you can be lazy and unproductive, you will both be paid the same. Even though you receive public recognition for achievements, that doesn't result in better pay or bonuses. Several years ago Fedex Trade Networks did this but now they do not anymore due to their goal of ORGANIC growth. I.E. encourage hard work in employees, pay them low wages, grow the company and pad corporate executives pockets with bonuses and stock options. The benefits are great but the pay won't help you pay down school debt any faster. Moving around within the company doesn't guarantee salary increases, just more work.

Explore other reviews about FedEx

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy in the job. Even organized.

Cons

Was unable to climb the ladder to manager because hire within.

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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