Eye opening to what not to do when running a business - Customer Service Associate FedEx Employee Review

1.0
6 Feb 2011
Recommend
CEO approval
Business outlook

Pros

Previously the health insurance was pretty good, however I have heard it changed for the worse. The tuition reimbursement program The regular employees were amazing...management needed some work

Cons

An example of how a greedy company buys/acquires another and attempts to take away everything unique about it and turn it into the same type of business as every other office store in America gone completely wrong. FedEx attempted to completely rebrand Kinko's and in my opinion has failed miserably at it, cost themselves so much revenue expanding and offering overpriced retail products customers can find elsewhere for a fraction of the cost. After failing to meet revenue goals due to the excess revenue spent cleaning up their mess take it out on their employees by getting rid of salary increases and cutting hours.

Explore other reviews about FedEx

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-great company to work for -will help you move in your career

Cons

- there will be times when things feel busy or unknown

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

One of the benefits they list to get you in the door is TOP RATE pay*. The top rate is currently unknown but general consensus is 20 years to top rate pay. If you love standing around making up stories in your own head for two hours while spreading rumors amongst your unabashed co-workers about other co-workers you’ve interacted 2 minutes in the year you’ve worked together then this job is for you! Minimal logic involved.

Cons

Fellow employees will unionize to get you out of your route. Employees will make up stories to pit employees against one another. Fellow employees will threaten other employees for being friendly to one another. The management is willing bend over backwards to give you a bad review if leaving for another job. Co-workers are extremely bored and in most cases workload differs dramatically depending on where you are on the sort.

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