Ni sombra de lo que fue - Customer Service Representative FedEx Employee Review

1.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Ticket restaurant, plus de transporte, sanidad privada, 2 semanas de cada 5 se teletrabaja.

Cons

Alienación, manipulación, ninguneo, directiva y RRHH no son de fiar, discriminación, desinterés x el empleado, x el cliente y x el servicio pero mucho marketing interno y externo para disfrazarlo. Dos ERES en unos 2 años. En el segundo se presentó el doble de gente voluntaria de la que debía salir (muchos más se habrían presentado si no fuese porque no les salían las cuentas). Muchas bajas x ansiedad, depresión y somatización del estrés. Empresa clasista con empleados y clientes. Se vende calidad pero se apuesta por el bajo coste. FedEx compró TNT pero la directiva de TNT es la que pincha y corta con actitudes de la antigua escuela: presión, manipulación, intimidación.

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked with my schedule and competitive pay

Cons

Driving in the snow and other poor conditions

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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