Culture shock! - Claims Representative Federated Insurance Employee Review

3.0
22 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits Family like co-workers Snacks and food in the office often Decent amount of autonomy working claim files.

Cons

CEO and execs very out of touch with everyone else. The CEO came down to our office and basically gave several non-answers to some tough questions…. Disgracefully shutting down questions. Yikes! Very embarrassing to see! Very much a good old boys club at home office. Making people fly during covid. Way too many forms and processes for every damn thing you’ll ever do!! Very soul sucking and makes the company seem very robotic. No back-up adjusters… so, plan on taking a vacation? Good luck with the stress of having nothing worked on your files when you return!! I took two weeks off and came back to almost 100 tasks. While pay is decent, starting pay is the same for experienced/non claims experienced employees, which is a bit degrading to me. No WFH or hybrid environment. You must report to office.

Explore other reviews about Federated Insurance

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands down, the best employment culture of any company I’ve worked for in my 25+ years practicing law. Federated is a true rarity - a company that genuinely lives its corporate values every day, in decisions both large and small. Leadership listens to employees with curiosity and a willingness to improve, not defensiveness or indifference. There’s a common refrain that if a company takes care of its employees, those employees will, in turn, take care of customers. I’ve never seen that philosophy embraced or executed as successfully as it is at Federated. Success is recognized and rewarded, teamwork - or “interdependence,” as we call it - is the norm, and challenges or setbacks are treated as opportunities for constructive feedback and growth. And that’s before even mentioning the outstanding compensation and benefits. I recommend Federated wholeheartedly and without reservation to friends and family.

Cons

Business formal dress code for more senior positions may be a bit antiquated.

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Pension and cheap health insurance

Cons

Working with the entitled MRs, micromanagement, high work stress, no flexibility for WFH

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