Has its ups and downs - Claims Representative Federated Insurance Employee Review

4.0
31 July 2022
Recommend
CEO approval
Business outlook

Pros

- Training sets you up to be successful. - You can easily move up if you impress the right people. - Pension and 401k match - Decent work life balance, my office management says it will be there tomorrow and you aren’t looked down on for leaving at your scheduled time. - Co-workers are the best people I have worked with. Little to no drama in our office. - Develop good relationships with some Insureds who actively try to help you do your job. - Pay is pretty standard for industry, but starting to fall short due to inflation.

Cons

- Upper management is completely out of touch. Trying to run all services office like it’s Owatonna in the 1980s. - No WFH option. Allowed as an “on needed” basis, but they allow it for some people more than others. - Huge lack of diversity. It’s a white conservative old man’s club. Upper management consists of few women and POC. Service offices aren’t much better. - People retiring in droves right now. Federated fails to acknowledge the changes that need to be made in order to attract and retain new and young talent. - Terrible response to COVID. Forced back to the office in the height of the pandemic. Their soul reasoning was “our culture”.

Explore other reviews about Federated Insurance

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands down, the best employment culture of any company I’ve worked for in my 25+ years practicing law. Federated is a true rarity - a company that genuinely lives its corporate values every day, in decisions both large and small. Leadership listens to employees with curiosity and a willingness to improve, not defensiveness or indifference. There’s a common refrain that if a company takes care of its employees, those employees will, in turn, take care of customers. I’ve never seen that philosophy embraced or executed as successfully as it is at Federated. Success is recognized and rewarded, teamwork - or “interdependence,” as we call it - is the norm, and challenges or setbacks are treated as opportunities for constructive feedback and growth. And that’s before even mentioning the outstanding compensation and benefits. I recommend Federated wholeheartedly and without reservation to friends and family.

Cons

Business formal dress code for more senior positions may be a bit antiquated.

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Pension and cheap health insurance

Cons

Working with the entitled MRs, micromanagement, high work stress, no flexibility for WFH

1
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