Very Poor experience - Tax Preparer Fiducial Employee Review

1.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

The pay checks don't bounce.

Cons

Foreign Owned-Absentee Management-Poor retirement benefits-No bonus-no professional growth.

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Fiducial Response
7y
We have read your comments carefully. As we believe Glassdoor is a way for each company to understand what employees think about their company, it should also be a way to improve things and take all necessary actions to remediate significant issues. It is very surprising to read these types of comments for the following reasons: 1) There hasn’t been a tax preparer for over 5 years in the Houston office. 2) Houston is the highest performing branch of Fiducial in the US – this is due to the great Team there and the great leadership of the Branch Manager. 3) Turnover has been very limited in the past 5 years… despite strong economic growth in the US economy – which probably means that the working environment is not that terrible …! 4) We have established a profit sharing program in 2018 to reward employees for their contribution – each of them earned good money in 2018 thanks to this program and hopefully more to come. 5) Fiducial proposes a full set of benefits, from health insurance to 401K matching to paid time-off. We might not propose the best set of benefits but we have a competitive package based on benchmark with our industry. And finally I would add that All of the Fiducial community were very helpful when Harvey devastated the area in August 2017, showing that we are more than just individuals but a Team, from the Managers to the Assistants. So please do not try to destroy the efforts made by very good people in performing their job by simply venting on a public website using a wrong identity. This is unfair and doesn’t help at all. Be more specific and propose vs. criticize. In case you have bright ideas to improve employee healthiness and economic performance that we have not explored yet, you are more than welcome to make your suggestions.

Explore other reviews about Fiducial

5.0
17 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team and management at Fiducial.

Cons

The technology is somewhat outdated.

2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned about business taxes, high worth clients, and types of business forms.

Cons

No guidance, little feedback if any. Manager procrastination concerning reviewing tax returns before final processing causes overtime which they don’t pay because you are exempt. They are not a CPA firm so I don’t think they should be able to do that. Also, the work environment was toxic as the manager let the office manager treat the tax accountants in an abusive manner, and blamed the tax accountants with any problems with her. Also, there is no generous PTO - it’s by manager discretion and they don’t let you go beyond your vacation and sick leave hours. The compensation is lower than market, the raises are barely to the cost of living percentage, and the 401k match is awful- they match 1% of your yearly salary as long as you contribute 4%. In the last year I was employed the branch lost some major clients, and was losing money. Th manager decided to put just the tax accountants on a PIP, with no prior evaluations in the last 2 years.

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Fiducial Response
2w
Thank you for taking the time to share your feedback about your experience working at Fiducial. We're sorry to hear that certain aspects of your time with us did not meet your expectations. We're glad the role offered valuable exposure to business taxation and a diverse client base, and we appreciate the contributions you made during your time on the team. We take feedback about management, workload, and our work environment seriously, as we're committed to fair treatment and supporting the growth and development of our employees. We wish you all the best in your future endeavors.
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