Pros
Leadership & Culture
• CEO is engaged and sets a clear tone for performance
• Approximately 75% of department leaders are highly competent and respected
• Team is communicative, friendly, and easy to work with. True leaders within in the company are some of the sharpest in the industry.
Cons
Cons
Sales Management & Decision-Making
• Sales leadership lacks consistency and strategic direction
• Routine decisions often require input from too many people, leading to delays and confusion
Workforce Expertise
• Not enough knowledgeable tradespeople on staff to support technical accuracy and client confidence
Inclusiveness & Departmental Structure
• Limited focus on inclusiveness across teams
• Excessive departmental autonomy creates silos and inconsistent standards