The culture changed since 2013. The company values state " we are family" but it is no longer a good family. - Anonymous employee First Cash Employee Review

2.0
1 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice facility. Salaries are reasonable.

Cons

Excellent reviews are no protection against being thrown out of the company. Hundreds have lost their jobs for no reasons other than upper management turnover and boosting the bottom line for an already profitable company.

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

See reviews by: Helpful|Rating|Date|All