Used to be a great company - Manager First Cash Employee Review

2.0
28 July 2015
Recommend
CEO approval
Business outlook

Pros

Ok pay, great vacation plan, Decent benefits, energetic atmosphere, challenging, discounted merchandise, somewhat ok hours for management and some opportunity for growth

Cons

Changes in recent structures has left the core of the company in shambles. Our core value of "We are family" has turned into "How can we pay people less and create more revenue." Recent changes in bonus plans for management has decreased pay across the board. Day to day business will wear a person down. Some of the customers are genuine people, most are lacking integrity and cannot be trusted. Upper management has their hands tied by new comers that honestly have no business being in this industry. This has lead to the crumble of the "Once, awesome company to work for."

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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