Culture has changed - Shop Manager First Cash Employee Review

4.0
4 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Large company with opportunity for growth and very good hours for being basically a retail store. Fun place to work. Decent benefits

Cons

CEO is on the way out and they are cleaning up the bottom line. Many changes have been made to reduce the number of middle & upper management and support positions.

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

See reviews by: Helpful|Rating|Date|All