Such a disaster! - Vice President First Merchants Employee Review

1.0
18 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The old Level One Bank folks were awesome. But they’re fleeing like rats off a sinking ship now that the bozos from First Merchants Bank arrived.

Cons

First Merchant's systems are so awful. So 1980s. Can't use docusign because it's "too risky." Only join this place if you're ready to return to the days of the fax machine.

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First Merchants Response
2y
Thank you for sharing feedback. We recognize that acquisitions are challenging and adapting to change is difficult. It can take time to acclimate to a new organization and learn the systems and processes. If you are finding that this transition is not fluid for you, please reach out to our excellent HR team for support or additional training to ensure that we help you prosper in your new role with FMB. We want to help you find success here!

Explore other reviews about First Merchants

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Helpful, motivating, and good pay

Cons

Sometimes unorganized and sometimes confusing

1.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You get all holidays off and paid.

Cons

This company does not prioritize its employees or its branches only money and sales. New hires receive minimal training and are immediately thrown into work on outdated systems from the 90s, none of which communicate with each other. It creates unnecessary stress and sets employees up to fail. They also do not pay employees for the time spent opening the branch in the morning; pay does not start until all opening procedures are completed. Every other bank pays for this time, and this practice feels both unfair and exploitative. HR can be extremely difficult to deal with. If you end up on their bad side, they may manipulate your schedule or misrepresent your hours. This environment does not feel safe or supportive. Overall, this company allows branches and customers to suffer due to poor management and prioritizing their own interests over basic employee welfare. Based on what I’ve seen, I’m genuinely surprised this bank is still operating the way it does.

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