Used to be great - Anonymous employee Flexcar Employee Review

1.0
12 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If the idea worked, it would have been really cool. It makes sense and it felt like everything was in place for them to succeed.

Cons

In the past 12 months, everything has basically gone to hell. And then this week they fired the CMO. She was one of the best and smartest people in the company. It seemed liked something they didn't think through. I honestly don't know if they fired her because she was one of the few women leaders in the company and supported the team and actually cared and spoke about how the policies they changed daily might impact the customers. She was also one of the few people who actually built a functional department and was actually good at what she did. The issues with Flexcar are not marketing, but operations, tech and finance. Karthik (a hedge fund guy who is the acting CEO and makes all the decisions) doesn't understand what it takes to build a company. Maybe he just wants us all to quit? There were very limited raises last year and no one will give a straight answer on bonuses this year eventhough everyone has been busting their butts and trying to step up to every challenge and change of direction. Also: Requires 4 days in the office. Horrible communication. Wasted so much money on the wrong things Weird relationship with Avis Don't think they value their employees Terrible place for women Terrible place to be a customer -- cars are unsafe, they take advantage of people who have no other options and they change policies everyday in ways that benefit them but are really bad for the customers.

Explore other reviews about Flexcar

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

The company does a great job hiring quality people to cover the needs of each department. I have experience with other dealers and most pile on responsibilities until you are buried. Flexcar gives everyone the resources they need to just do their job well

Cons

Because it is a large company operating nationally, things move slowly sometimes

avatar
Flexcar Response
2w
Thank you for taking the time to share your experience—we truly appreciate your kind words. We’re especially glad to hear that our investment in hiring high-quality team members and providing the resources needed to succeed is making a positive impact. Creating an environment where employees can focus on doing their best work is very important to us. We also understand your perspective on the pace that can come with operating at a national scale. As we continue to grow, we’re actively working to streamline processes and improve efficiency while maintaining the support our teams rely on. Thank you as well for your thoughtful feedback on onboarding and training. We agree that these are critical to setting employees up for success, and we’re continuously working to enhance engagement and clarity in the early stages of the employee journey. We appreciate your insights and are grateful to have you as part of the team.
5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company for someone who wants to grow, take ownership, and be part of a fast moving team. The culture is supportive, collaborative, and focused on creating a strong customer experience. I’ve had the opportunity to work with great people, solve real operational challenges, and make a direct impact every day. The role is rewarding because you get to build relationships with customers, support team development, and contribute to a company that is continuing to grow and improve. It’s a great environment for someone who is motivated, adaptable, and wants to develop their leadership skills.

Cons

As with any growing company, things can move quickly and priorities may shift at times. However, this also creates opportunities to learn, adapt, and take on more responsibility.

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Flexcar Response
2w
Thank you for taking the time to share such thoughtful and encouraging feedback. We’re glad to hear that you’ve found our environment to be a place where you can grow, take on new challenges, and build meaningful experience. You’re absolutely right—when a company is growing quickly, priorities can shift. We appreciate your recognition of the opportunities that come with that, and we’re committed to continuing to support our teams through clear communication and the tools they need to succeed. We also truly value your feedback around growth opportunities, training, and listening to frontline perspectives. Investing in our people is a top priority, and insights like yours help us continue to improve the employee experience. Thank you again for being part of what makes this a supportive and high-potential place to work!
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