Flexcar Reviews

3.5

58% would recommend to a friend

(96 total reviews)

Ryan Quinlan

100% approve of CEO

58% positive business outlook

Flexcar has an employee rating of 3.5 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexcar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

96 reviews
1.0
12 Oct 2023

Used to be great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If the idea worked, it would have been really cool. It makes sense and it felt like everything was in place for them to succeed.

Cons

In the past 12 months, everything has basically gone to hell. And then this week they fired the CMO. She was one of the best and smartest people in the company. It seemed liked something they didn't think through. I honestly don't know if they fired her because she was one of the few women leaders in the company and supported the team and actually cared and spoke about how the policies they changed daily might impact the customers. She was also one of the few people who actually built a functional department and was actually good at what she did. The issues with Flexcar are not marketing, but operations, tech and finance. Karthik (a hedge fund guy who is the acting CEO and makes all the decisions) doesn't understand what it takes to build a company. Maybe he just wants us all to quit? There were very limited raises last year and no one will give a straight answer on bonuses this year eventhough everyone has been busting their butts and trying to step up to every challenge and change of direction. Also: Requires 4 days in the office. Horrible communication. Wasted so much money on the wrong things Weird relationship with Avis Don't think they value their employees Terrible place for women Terrible place to be a customer -- cars are unsafe, they take advantage of people who have no other options and they change policies everyday in ways that benefit them but are really bad for the customers.

2.0
15 Aug 2023

Not a company that treats employees well

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Job perk: $13 credit two days a week towards lunch if you work out of the HQ office in Boston • Job perk: free access to Bravely, a career coaching service • Some great people to work with (this is highly dependent on your team and the people you work with, though) • A swanky HQ Boston office

Cons

Leadership prioritizes their own bonuses over the livelihood of near-minimum-wage employees — For example, they laid off dozens of field employees to boost a profit metric that directly gave all corporate employees (particularly executive employees) bigger bonus payouts. Leadership talked about how important it was to improve this business profit metric, but never acknowledged that they might be laying off these people out of self interest to boost their bonuses. • CEO — at the time of writing this, Glassdoor says that the CEO is Vikram Singh. That’s no longer true. Vikram was passionate, encouraging, and created a good culture. But he “stepped down” in early 2023. The new “interim” CEO is a hedge fund manager named Karthik Sarma. Suffice it to say, the company has gone downhill since then. • Don’t expect a raise. Hard work and delivering results goes unrecognized — Here’s how annual reviews went. On each employee’s annual review, they could be ranked as 1 “sometimes doesn’t meet expectations”, 2 “meets and sometimes exceeds expectations”, or 3 “regularly exceeds expectations”. Managers were given a quota or maximum for the number of 3s that could be awarded to employees. The end result was that many managers with top-performing employees couldn’t give those employees a high rating of 3 even though they wanted to because managers were given zero 3s to award. Employees awarded a 1 or 2 instead got a raise of $0, and that was during a year with a record high inflation of over 7%. (So that’s an effective pay CUT of over 7%.) • Outsourcing — Your US job may be outsourced to cheaper labor in the India office. Since January 2023, there have been a steady trickle of layoffs while continuing to hire more in the India office. • Lack of work life balance — executives and managers often highlighted having meetings over the weekend or taking unexpected weekend phone calls while with family, and praised employees for staying up until midnight or later for work.

2.0
11 Aug 2023

Talented employees overshadowed by inconsistent leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Highly talented engineering organization with strong management. Lots of smart people with great ideas and the ability to deliver results quickly. Until the massive layoffs in August 2023, that is. Appealing office space, complete with a gym and a rooftop deck.

Cons

Hypocrisy from senior leadership, with inconsistent requirements for in-office work with no investment to support such collaboration. Many high performers are remote so most of the in-office collaboration is still a Zoom call. Lack of vision for the product and a focus solely on profit, neglecting employee well-being and actually taking care of the customer. Abrupt and mass layoffs without regard to loyalty or morale. Bizarre quiet firings with no explanations in between. Micromanagement from the board chairman without proper long-term planning, leading to urgent deadlines. Growing emphasis on outsourcing roles to cheaper overseas offices, creating a climate of uncertainty and insecurity.

Viewing 1 - 3 of 96 Reviews

Glassdoor has 99 Flexcar reviews submitted anonymously by Flexcar employees. Read employee reviews and ratings on Glassdoor to decide if Flexcar is right for you.