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      Focus Group (UK)

      Engaged employer

      Focus Group (UK) reviews

      Work-life balance is good, but management needs improvement - 2nd Line Engineer Focus Group (UK) Employee Review

      3.0
      6 June 2026
      2nd line engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance. On site canteen. Colleagues generally friendly. If you are good at what you do and keep to yourself you will be ok. Any suggestions of improvement / making things more efficient is not welcomed.

      Cons

      communication across departments is poor. Employee appreciation is poor. Management styles are poor.

      avatar
      Focus Group (UK) Response
      2d
      Hi, thank you for sharing this, and for your time with Focus Group. We're glad to hear the work-life balance, canteen, and your colleagues were positives for you. We're sorry that communication across departments, employee appreciation, and management styles didn't meet the mark during your time with us, and we take on board your point about recognising people's skills and being open to ideas for improvement - that kind of feedback is genuinely valuable, and we don't want people to feel unheard when they suggest ways to do things better. If you'd be open to it, we'd welcome a conversation with our HR team to hear more, since feedback like this helps us do better for the team who are here now. Many thanks again for your honesty.

      Explore other reviews about Focus Group (UK)

      5.0
      17 Aug 2022
      Customer experience manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, flexible workplace, love the office environment

      Cons

      High stress and expectations, low salary due to location

      1
      2.0
      7 Aug 2018
      Crew member
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are good use them

      Cons

      Corporate makes the job terrible to work at

      3
      avatar
      Focus Group (UK) Response
      7y
      Thanks for the feedback, albeit brief. Having started the business 15 years ago, the business has changed dramatically as we've grown. Now, with almost 300 staff, a new 25,000 sq ft headquarters, almost 14,000 business clients and annual revenues approaching £70m it is little wonder that the business has had to become more professional and structured. However, with that growth has come opportunity and many in the business continue to benefit from career progression directly as a result of our rapid rate of growth. A fast paced and dynamic business is not for everyone - if you want to work here hang on to your hat and enjoy the ride! Chris Goodman Managing Director
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