Focus Group (UK) Reviews

3.9

71% would recommend to a friend

(165 total reviews)
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Neil Hall

70% approve of CEO

71% positive business outlook

Focus Group (UK) has an employee rating of 3.9 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Focus Group (UK) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

165 reviews
5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Love it, great place to work

Cons

Nothing i can think of

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Focus Group (UK) Response
2d
Thank you so much for the kind words and for taking the time to leave a review, it really means a lot to hear that you're enjoying your time at Focus Group. We're proud to have people like you on the team, and we'll keep working hard to make sure it stays a great place to work.
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

great rewards, team culture - product set

Cons

There are no cons I can think of

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Focus Group (UK) Response
2d
Hello, thank you for such a lovely review, and for over 10 years with Focus Group - that's fantastic to hear, and it means a great deal to us. We're really glad the rewards, team culture, and product set are all hitting the mark for you. Long-serving team members like you are what make Focus Group what it is. Many thanks again for your continued support!
3.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance. On site canteen. Colleagues generally friendly. If you are good at what you do and keep to yourself you will be ok. Any suggestions of improvement / making things more efficient is not welcomed.

Cons

communication across departments is poor. Employee appreciation is poor. Management styles are poor.

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Focus Group (UK) Response
2d
Hi, thank you for sharing this, and for your time with Focus Group. We're glad to hear the work-life balance, canteen, and your colleagues were positives for you. We're sorry that communication across departments, employee appreciation, and management styles didn't meet the mark during your time with us, and we take on board your point about recognising people's skills and being open to ideas for improvement - that kind of feedback is genuinely valuable, and we don't want people to feel unheard when they suggest ways to do things better. If you'd be open to it, we'd welcome a conversation with our HR team to hear more, since feedback like this helps us do better for the team who are here now. Many thanks again for your honesty.
Viewing 1 - 3 of 165 Reviews

Glassdoor has 173 Focus Group (UK) reviews submitted anonymously by Focus Group (UK) employees. Read employee reviews and ratings on Glassdoor to decide if Focus Group (UK) is right for you.