Impressive mission, but low morale and support issues - Anonymous employee Folger Shakespeare Library Employee Review

There is a gap between the Folger's stated values and what employees experience day-to-day. The organization talks about inclusivity, collaboration, and respect, but many staff members find the workplace to be hierarchical, cautious, and not very supportive. If you are not in a leadership role, it is hard to feel empowered, listened to, or even recognized. Decisions are often made without clear explanation, communication is uneven, and many employees feel left out of important discussions about their work. HR is not seen as a helpful resource for employees. Instead, it often seems to focus on leadership’s interests instead of offering real support or standing up for staff concerns. Morale is low, employees feel undervalued, and many are hesitant to speak up about problems because they worry about possible backlash.