Customer Service Representative - Anonymous employee Food Lion Employee Review

2.0
19 June 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The customers, it's a typical grocery store, you can move up fairly quickly if you do your job, more than your job, and kiss some butt

Cons

The staff was unruly, the front end office assistants treated cashiers like slaves, the managers (except for one) were always talking, eating, smoking, nowhere in site, or on the phone.

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Pros

Knowledge of the financial aspect of keeping inventory

Cons

Physically demanding and sporadic schedule

2.0
19 June 2026
Recommend
CEO approval
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Pros

They (management) can be reasonable at times, such as with your breaks and scheduling.

Cons

My current management isn't giving me enough hours to be even decently sustainable, yet they have open-shifts available that they could assign to anyone, so why not give those hours to people who are severely underscheduled? If you want your workers to work for you, treat them right and compensate them fairly, and stop expecting them to come in everytime you text them just because someone else called out, maybe you need to give the people who constantly call out less hours because they aren't being reliable, and you need to give more hours to the people who do come to work and get things done, because they've proven to be reliable and willing to come in on their assigned days.

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