Serious Room for Improvement - Customer Service Representative Foremost Groups Employee Review

- Little to no female representation at upper management levels - Upper management individuals are "old school" in their management techniques and are rarely open to more progressive ideas to improve morale and company culture - One office utilizes a very unforgiving attendance system, and employees are punished with "points" regardless of whether they were ill, one minute late, or four hours late. The attendance policy is handled independently by each manager rather than HR. Some managers may be more willing to cut employees a break. - Employees are not treated fairly. Some employees practically get away with murder while others are reprimanded for making a typo on an order. - The lack of communication is awful from the top down. VPs, managers, warehouse, office all have one thing in common, the communication is terrible. Sadly, little is done to address the and it tends tombs brushed off as the "Foremost" way. - Management expects employees to stay at their workspace for the entire eight hours and silently work. - Members of management treat employees like children and often make snide comments regarding age - Blatant sexism: Multiple times I heard derogatory comments from upper management about women and their abilities - Sexual harassment and racism: Again, inappropriate and derogatory remarks from members of management - Unsupportive HR department: HR does not investigate claims, conversations with HR are not confidential or anonymous, they are there to protect the employer and management teams - Paid time off: 10 vacation days, 5 sick days. Management generally would like an exact reason for your request off, and using your paid time off for an interview or job search is "abuse of the policy." - Time off is given to you at the beginning of the year under the assumption you will work the entire year. If you take days off and don't work enough days to cover it, you owe the company. Time off does not roll over and you don't not receive pay for your unused vacation days. - Pay is lower than that of similar positions at other companies - Company tends to downplay the level of work employees do by including words like "specialist," "clerk," or "representative" in their title so they don't have to bring them up to salary level/pay more