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      Four Seasons

      Engaged employer

      Four Seasons reviews

      Great Brand, Great Benefits, Terrible Management - Server/Waiter Four Seasons Employee Review

      2.0
      25 Mar 2021
      Server/waiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits as a server in a restaurant which is unheard of. Brand attracts high net worth individuals so tips are generally good. Comp nights are an incredible benefit, but you really have to be on it to actually use them (few nights available, taken up as soon as they are posted)

      Cons

      Management is hilariously bad. May have just been my hotel, but I don't think it is. Company philosophy is to hire newly minted hospitality undergraduates and "mold" them to the company culture. Result is 22 year old kids "managing" 20+ year industry professionals, results are pretty much what you would expect. Lots of ladder climbing types so there was very little consistency in managers, they hop from property to property looking for the next rung. The money in the restaurant made it tolerable, but it was extremely unfun at times. Prepare to work most holidays as well, but the money is generally good on those days (for the tipped employees)

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      Four Seasons Response
      5y
      Our goal is to provide you with resources and mentors who invest in your growth and development and we’re sorry to hear that you have had a negative experience with leadership at Four Seasons. These conversations are very important to us, so please reach out to your People & Culture team with any additional feedback or information so we can resolve this issue and continue to improve the employee experience.

      Explore other reviews about Four Seasons

      5.0
      7 June 2026
      Valet/bellman
      Recommend
      CEO approval
      Business outlook

      Pros

      Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

      Cons

      Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

      3.0
      24 June 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

      Cons

      Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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