Heavy Discrimination, Snobby Employees, Gullable HR Executives - Reservations Agent Four Seasons Employee Review

1.0
23 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Above Avarage Employee Meals within Hospitality Industry Standarts - The fact that people assume you are more competent since you are hired by such an expensive name brand - Convenient locations all around the world which is a hoot in crowded cities - The ability to transfer between properties of the brand worldwide

Cons

- Are you Armenian? Did you graduate from Ozyegin University? Are you a gullable yet narcissistic person who has no qualms about lying to undermine your coworkers? You are hired! - Room pricings are soaring thanks to locations of the properties which push people into a false perception of self-value, resulting in snobby coworkers that anyone sensible can't stand. - They are giving away supervisory and low level management positions like pocket changes to keep the employees from moving onto new openings of other luxury brands. - Corporate culture and moral values were all over the place even though most of the senior management were there for more than two decades. - Actually got sacked on false accusations of 2 of my coworkers without a slight chance to defend myself, one of who is also fired a couple of months after me, and the other one is a known liar (their words not mine, people give away information too quickly.) - Everyone is talking behind everyone and when it's time to say goodbye, people were cheering and wishing their best. - HR department, whose names I will omit for the sake of guidelines, is by far the least competent HR department I have ever seen, on top of that prioritizes hiring Armenians or girls who they deem "eye candies" (called Angels within the company ironically). Zero crisis management and no regard for anyone's words below a certain title. - The Reservation Department, are a bunch of corporate bullies. Since the department management hasn't changed for the past two decades, should've expected nothing less.

Explore other reviews about Four Seasons

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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