Understaffed and unprofessional - Client Services Manager Fragomen Employee Review

1.0
11 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Offices are always super fresh and well stocked w sugary beverages to keep you energized for a grueling work load

Cons

The most unprofessional work environment that profits off of fresh college grads eager to learn. The firm practices massive legal document services preparation through the use of off shored legal preparation. When docs are prepared undertrained staff are expected to provide legal analysis on complex subject matter. Th isn’t a learning curve. It’s a hit or miss world that relies heavily on cutting fees for mega clients who do not need 100% perfection. Mistakes are handed down thru the ranks and blame is given freely. Staff at all levels, especially partners, is immature, short sighted, and offensive. Many instances of pitting staff against each other and a well-oiled gossip mongering session is used as management skills. A senses of PTSD for those of us that have left. A wish a job here on no one.

Explore other reviews about Fragomen

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

this is the pro fot this

Cons

this is the con for this

2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities to learn about the intricacies of various immigration legal matters

Cons

Poor management (remote managers, little communication or feedback until things go wrong, little to no positive reinforcement), inefficient workflow (lots of redundant excel spreadsheets, manual data management that most definitely can be done using AI)

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