UK offices - Client Services Manager Fragomen Employee Review

4.0
15 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Approachable and down to earth Partners Plenty of variety in the work Flexible hybrid working model Family Friendly. You certainly can have a career and be mum to kids. Excellent technology and IT support Hard work gets you decent pay and career progression A lot leavers return to Fragomen after a few years, not because of salary or roles but culture precisely

Cons

Depending on client portfolios and sector, some clients can be more demanding and the work becomes demanding. Vertical promotion is scarce but possible to move laterally and acquire new skills and expertise Salary not always up to market rate - Fight for it.

Explore other reviews about Fragomen

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good teams and support group that help each other.

Cons

Lots of corporate interference in every day work sometimes good sometimes bad.

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent overtime pay. I also had a decent training/onboarding experience, but this was not the norm.

Cons

Exploitative, 80+ hour work weeks, 2am messages from attorneys, burn-out model for paralegals and associates (scoop them up after BA or JD and overwork them until they quit), misrepresent case load during interview by 50% of total, low ceiling for non-attorney career advancement. Have an exit plan.

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