Great leadership and benefits in a supportive environment - Benefits Account Executive FrankCrum Employee Review

I have the opportunity to work alongside some of the most talented and dedicated professionals in the industry, and I can confidently say this organization stands out as one of the best. What makes this company special is not just what we do, but how we do it. There is a genuine commitment to both employees and clients that you don’t often see elsewhere. Leadership here truly cares and, more importantly, listens. Feedback is valued, and you can see real effort put into evolving and improving the organization. As the company continues to grow, it has remained grounded in its core values—something that is becoming increasingly rare in this industry. While many organizations shift priorities, this one has stayed true to what matters most: people, integrity, and long-term relationships. The benefits team, client experience team, and payroll team are exceptional. They are not only highly knowledgeable and experienced, but also some of the most caring individuals you will find. Their dedication to supporting both employees and clients sets a high standard and makes a meaningful difference every day.

While the overall experience is very positive, one area for improvement would be the PTO policy. Enhancing it to be more competitive with the broader industry would make an already great workplace even better.

FrankCrum is a family based organization that prides itself in spending the time and attention needed to get to know their workforce, their clients and the employees they support. Their leadership teams have an open door policy that cultivates idea exchanges and process improvement thinktanks to better our service model delivery, ongoing technology and AI integration. Our staff is professional, kind and humble. We lead with a service mentality first and foremost while balancing one of the best work/life models I've seen since working for a larger corporation. I can personally speak on the hard working and dedicated leadership group and team of individuals that make up the Benefits department. That department genuinely cares about their colleagues and the clients they support. I would recommend FrankCrum to anyone seeking a new opportunity!

FrankCrum is growing with technology; while some systems are antiquated in current state, we have multiple projects underway to covert our population to cutting edge platforms.