Performance Improvement Plans aren't just part of the culture. They ARE the culture. In fact, the phrase “PIP culture” is thrown around in daily conversation. The VP of Sales even acknowledged to the entire department that people are working out of fear to stay off PIPs rather than feeling supported to become better sales people. They pride themselves on having an *80% success rate of people passing their PIPs. Companies should be proud of hiring the right people and training them effectively so they don’t ever go on PIPs, not about how many people "pass" them. I would say I’m surprised more people aren’t on here speaking up about it, but truthfully most people are afraid of being targeted for negative feedback.
We recently went through a DEI training and it’s clear from the content that people in all departments have a lack of trust in leadership. Managers are not held to the same standard as individual contributors. They are only out to save their own skin, and when put under pressure are quick to throw their own people under the bus. I’ve recently seen several colleagues run out of here that were good, hardworking people, but unqualified managers are still around.
During the interview they talk about this incredible company culture that existed 2-3 years ago, but it’s a complete bait and switch. That is not the culture today and they need to be honest about it with themselves and future hires.
I don’t know what the day-to-day looks like for departments outside of sales, but from all the pulse surveys and DEI training it’s evident people do not feel safe or supported throughout the company. It’s really disappointing that a company so focused on doing good for other organizations can be fostering such a destructive environment for their own team.
It is worth mentioning, I don’t like generalizing because I don’t want to lump the good people with the bad. I can think of one good leader who is no longer over AEs. However, if I were to be more specific about management I risk singling myself out and becoming a potential target.