Bad leadership! - Store Manager Freeway Insurance Employee Review

1.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Before the DM was changed and changes with the commission policies in April of 2025 it was a great place to work.

Cons

Only $3 per auto policy for commission's and that is as long as that customer provides proof of NC residency, signs all documents sent to them and sends acceptable pictures of each vehicle needing comprehensive and collision coverages within 4-72 hours depending on which criteria you’re needing. If the customer doesn’t provide you with the required documentation you will not get your $3 commission! The new DM will only hire “bilingual agents” regardless of experience and treats anyone who isn’t bilingual as less than qualified. She does not provide leadership unless you are liked by her and she’s very condescending and has limited knowledge of NC insurance. Ie.. underinsured insurance 🤦‍♀️

Explore other reviews about Freeway Insurance

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great business to work for

Cons

There are no cons very good company.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

my co workers and a small portion of the clients were the only good thing about this job

Cons

the pay structure. base pay VS commission, not base pay WITH commission like every other insurance agency. Additionally, you see AT MOST 12% of the 15% commission that Freeway gets from you selling a policy. And you see at most 23% of the broker fee that you charge your non standard clients. You are """encouraged""" (read: forced) to charge poor people down on their luck exorbitant broker fees, and make up some fake discount if they by some chance are not able to. But, of course, you get chewed out if you don't charge at least a 200 broker fee. Look at your gross income go up. Now think about how you wont see any of that money. Feels really good, doesn't it? Honestly, you could write a whole book on Freeway's faults. Not Good.

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