Got worse as the time progressed - Account Manager Friends Life Employee Review

3.0
4 June 2013
Recommend
CEO approval
Business outlook

Pros

Good team atmosphere Good location (town centre) Study support (both financial and time off) No requirement to work overtime or out of hours Good internal training programs to attend

Cons

Micro-manage to death - every move needs to be recorded on countless spreadsheets No clear career path Constant staff turnover Not keen to offer flexibility to parents Bullying is openly tolerated and encouraged by the management

Explore other reviews about Friends Life

4.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

decent people, good cafe, easy parking

Cons

average tech and prospects, low salary,

1.0
26 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Large company so a good benefits Package and 30 days holiday with the option to buy an extra 5 days. Also the possibility to move departments and try something new if you display the right qualities.

Cons

Cons were department specific, I worked in Customer Service in New Business and the department managers were the worst I have ever worked with. I quickly realised that no external candidates had lasted very long. The other managers were internal promotions so that was the only atmosphere they had ever known. One of the team members had a spray prescribed from their doctor just to use hen going into meetings with of the department managers, awful.

See reviews by: Helpful|Rating|Date|All