Unprofessional Management - Customer Service Frost Bank Employee Review

3.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits and good pay

Cons

One of those environments where you have to kiss up to get favors and promotions. They pull you into meetings if you use your sick time too much and even though it’s your sick time they do tell you that they can’t ask you not to use it but that you shouldn’t use it too much. It’s so toxic, I had the flu.

Explore other reviews about Frost Bank

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

medium salary, good benefits, good career path, good training

Cons

interviews are long, but worth it

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Texas identity & community involvement. Salaries are good.

Cons

I came from another Frost region to Austin 4 months ago & I was shocked how the Austin leaders act & treat people. The region I came from had good leadership & HR department & are respected & liked & involved. The Region Leaders in Austin are not respected. HR in Austin avoids conversations & the problems with senior leaders. HR is afraid of the leadership in Austin & employees know it. They need to stop Leadership in Austin from bullying employees. He needs to confront the problems. He knows it’s happening. He doesn’t care.

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